FAQ

Contact Details:

Sales support
Technical support

1-866-211-8973 (toll-free)

Outside USA:
+1-970-243-3549

What is Typing Test Pro?

Typing Test Pro is a web-based application that makes creating and taking online typing tests super easy, quick and efficient.

How do I get started?

Using Typing Test Pro is very simple. Just follow these steps:

  1. Go to the link sent by the company
  2. Enter your email ID
  3. Enter your personal details
  4. Select your test
  5. Read the test instructions very carefully
  6. Start the practice test or start the test

Can I assess my typing skills?

Yes, you can use Typing Test Pro to prove your typing capabilities. Companies can assess your Typing Skills and instantly see the tests you have taken and the corresponding results. Taking this test is absolutely free of charge. If you wish to use the Typing Test for personal evaluation, you can visit www.typingtest.com.

What information do I need to provide before starting my test?

You just need to provide your email ID, name and account ID to get started with the typing test.

What is an account ID?

To take a test, you need an account ID. This is provided to you by the test administrator (the person who has arranged the test for you.)

How will I get to know the results?

The results are displayed right after you have completed the typing test.

How many times can I take the test using the test link provided by the test administrator?

Your test administrator decides how many times you can take the test using the test link.

I don't remember my account ID. What should I do?

Oops! Contact your test administrator and they should be able to provide you with your account ID or issue you with a new one.

The test link provided by the test administrator is showing an error. What should I do?

That is unusual. If you experience any problems using the test link sent to you, contact the test administrator. For any questions, you can contact us through our online support form.

What is Typing Test Pro?

Typing Test Pro is an easy-to-use, quick and customizable web-based typing test maker that you can use for all your business recruitment and training purposes.

How do I get started?

To understand how Typing Test Pro works, you can take a try our free trial. Just go to the 'TRY FOR FREE' tab and click on 'Get Started' or 'Manage your Tests and Results' for more in-depth information.

How to create an online test?

Its easy! Just follow these steps:

  1. Subscribe to the package that best suits your needs. You will get instant access to Typing Test Pro and can start creating tests right away!
  2. Log into your account to view your dashboard.
  3. Go to ‘Manage Tests’ tab and edit pre-existing tests or create a new one.
  4. You can customize all test settings and save any tests you create. Voilá! Your test is ready.

Can I add / change my organizational details?

Yes. You can add or modify your organizational details in the 'Account Settings' tab in your administrator account at any time.

How will my candidate take the test?

After creating the test, you will need to provide a test link to the test taker. To learn more about how to create an online test, refer to this.

How many times can a candidate take a test using the same test link?

It's totally up to you. While creating or modifying typing tests in the 'Manage Tests' tab on your dashboard, you can specify pass requirements which include the number of times a candidate can take a test. What’s more, you can even specify for how long the test taker can be locked out from taking the test after exhausting all his or her attempts. It's great, right?

Is it necessary for me to provide a test access code to my candidate?

No. You can disable the use of access code in the test taker’s login field.

How many tests can I manage at a time?

It depends on the level of your Typing Test Pro subscription. You can currently manage one, two or five tests at a time. For more details, visit here.

Can I email the test results to the candidates?

You can specify whether the test taker receives an email containing their results once they are done with the test. You can make the changes in the test taker results option in the test options field under the ‘Manage Test’ tab on your dashboard.

Can I print the results?

Yes. The ‘Test Result’ tab in your administrator account has an option to print all the test reports. You can do this directly from Typing Test Pro. Makes things a lot easier, right?

Can I export the results to an Excel format?

Yes. The ‘Test Result’ tab in your administrator account has an option to Export the test results to an Excel format.

How can I purchase Typing Test Pro?

Go here to subscribe to Typing Test Pro and pick the subscription that best suits your requirements. Fill in your details and get started instantly. We believe that when you're ready to start using Typing Test Pro, there's no need to wait!

How can I upgrade my subscription?

Just go to the ‘Account Info’ tab of your administrator account dashboard and choose your preferred option. Click the order link and fill in the secure online order form. Your account will be immediately updated and the new period will be added to your remaining subscription time.

How can I renew my subscription?

If you subscribe to a monthly plan, your account is renewed automatically. Alternatively, you can choose to purchase a one-year license that will be renewable on an annual basis.

Just go to the ‘Account Info’ tab of your administrator account and choose your preferred option. Click the order link and fill in all the relevant details on the secure online order form. Your account will be immediately updated and the new period will be added to your remaining subscription time.

What is the difference between Premium and Lite subscription?

Premium subscription allows you manage five different tests at a time. These can be taken by up to 1000 test takers per month. Lite subscription allows you to manage only one test which can be taken by up to 200 test takers per month.

What is the difference between Lite and Standard subscription?

Standard subscription allows you manage two different tests at a time. These can be taken by up to 500 test takers per month, while a Lite subscription allows you to manage only one test which can be taken by up to 200 test takers per month.

Can I add new texts to existing tests?

Yes. To change the text of an existing test, go to the ‘Manage Test’ tab in your administrator account dashboard and click on the ‘Change Text’ option in the ‘Basic Test Settings’ field.

How can I browse test results online?

You can specify your result requirements in the fields given in the Test Result tab of your Administrator Account for better browsing. Plenty of filters and options are available to help you evaluate your test results and get what you're looking for.

I have lost my Account ID and Password. What should I do?

Go to the administrator login page. Click on the 'click here' option that appears just under the login button. Enter the email ID with which you created your administrator account on Typing Test Pro. Click on the ‘Send New Password by Email’ option. A new password will be emailed to you.

Can I cancel my account at any time?

Of course you can cancel at any time. However, please be aware that you must complete the cancellation process before your next renewal date or you will be charged for your monthly plan.

Can I upgrade my account at any time?

Yes, you may upgrade your account at any time. After you upgrade, the new rate will be reflected on your next billing cycle.

Can I downgrade my account at any time?

You can downgrade your account at any time as long as the plan you select is consistent with your current usage. After you downgrade, the new rate will be reflected on your next billing cycle.

What are online typing tests?

Online typing tests are easy-to-use, quick and customizable web-based typing tests that help to gauge an individual’s typing speed and accuracy.

How can I arrange an online typing test?

YYou can arrange an online test with Typing Test Pro. To understand how Typing Test Pro works, you can try our service absolutely free of charge. Simply click on the 'TRY FOR FREE' link and click on 'Get Started' or 'Manage your Tests and Results' for more in-depth information.

Who can take an online test?

A test taker who has the valid account ID and anybody who just wants to assess their typing skills can take an online typing test.

Can I create an Online Test?

Yes - it's easy! Just follow these steps:

  1. Subscribe to the package that best suits your needs.
  2. Log into your account to view your account dashboard.
  3. Go to the ‘Manage Tests’ tab and from there you can create your own online typing test

Is Typing Test Pro compatible with my operating system?

Any modern browser on any operating system can run Typing Test Pro, you just need to make sure that Javascript is allowed to run. The recommended browsers on Windows are Chrome or Internet Explorer 10 or later. On Macs we recommend Chrome over Safari because Safari can have issues with special characters.

Which browsers are compatible with Typing Test Pro?

Any modern browser can run Typing Test Pro, you just need to make sure that Javascript is allowed to run. The recommended browsers on Windows are Chrome and Internet Explorer 10 or later. On Macs we recommend Chrome over Safari because Safari can have issues with special characters (as well as Firefox on any operating system).

Is Typing Test Pro compatible with hand held devices such as tablets or iPad?

Typing Test Pro Javascript test works with all tablets when using a physical keyboard. Virtual keyboard is not supported.

I have some issues and questions regarding Typing Test Pro and my Typing Test Pro account. How can I get in touch?

Typing Test Pro customers are entitled to free standard-level support via email. You can contact us through our online support form. Simply complete the relevant fields on the form to inform us of your questions and we will get in touch with you within 1-2 working days.

You can read more about the Terms of Support here.

I have lost my account ID and password. What should I do?

Go to the administrator login page. Click on the 'click here' link that appears just under the login button. Enter the email address with which you created your administrator account on Typing Test Pro. Click on the ‘Send New Password by Email’ option. A new password will be emailed to you.